Effective Date: September 1, 2026

Anchor Inn Rehabilitation & Counselling Centre (“Anchor Inn,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information entrusted to us. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, contact us, request an appointment, or receive services from Anchor Inn.

Anchor Inn provides counselling, rehabilitation, and supportive services to individuals and families in Regina, Saskatchewan. Our services may involve sensitive personal, family, behavioural, and wellness-related information, and we recognize the importance of protecting this information.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

Depending on the services requested, information provided to Anchor Inn may include sensitive personal or wellness-related information. We collect such information only when reasonably necessary to provide or administer our services.

2. Information Submitted Through Our Website

Our website includes a contact form that allows visitors to provide their name, phone number, email address, and a message to Anchor Inn.
Please avoid submitting highly sensitive, confidential, or detailed personal information through a general website contact form unless specifically requested by Anchor Inn.
Information submitted through the website may be used to respond to your inquiry, determine the appropriate service or next step, and arrange an appointment or consultation.
Submitting information through the website does not necessarily establish a counselling or professional relationship.

3. How We Collect Personal Information

We may collect personal information:

Where practical and appropriate, we collect personal information directly from the individual to whom it relates.

4. How We Use Personal Information

We may use personal information to:

We will not use personal information for unrelated purposes without obtaining consent where consent is required.

5. Consent

Where required by applicable law, Anchor Inn will obtain consent before collecting, using, or disclosing personal information.
By voluntarily providing personal information to us, you consent to its collection, use, and disclosure for purposes reasonably necessary to respond to your request and provide or administer our services.
You may withdraw consent to certain uses of your personal information, subject to legal, professional, contractual, or other applicable requirements.
In some circumstances, withdrawing consent may affect our ability to provide certain services.

6. Personal and Wellness Information

Because Anchor Inn provides counselling and rehabilitation services, the information we collect may include sensitive personal information concerning an individual's relationships, family circumstances, behaviours, emotional well-being, or other matters discussed during services.
We take reasonable steps to safeguard this information and limit access to individuals who require it for legitimate professional, administrative, or legal purposes.
Nothing in this Privacy Policy limits any professional, ethical, legal, or confidentiality obligations that may apply to Anchor Inn or its service providers.

7. Information Relating to Children

Anchor Inn provides services that may involve children and families. The website specifically describes Childhood Wellness Counselling and support for children affected by challenges within the family.
Where services involve a child or youth, personal information will be collected, used, and disclosed in accordance with applicable law and any applicable consent, guardianship, professional, or confidentiality requirements.
Parents, guardians, or other authorized representatives may have certain rights concerning a child's personal information, subject to applicable law and the circumstances of the particular matter.

8. Disclosure of Personal Information

Anchor Inn does not sell or rent personal information. We may disclose personal information when reasonably necessary:

Any disclosure of sensitive information will be handled in accordance with applicable privacy, professional, and legal requirements.

9. Website Cookies and Technical Information

When you visit our website, certain technical information may be collected automatically. This may include:

Our website may use cookies and similar technologies to help operate the website, understand visitor activity, improve functionality, and enhance the user experience.
You can adjust your browser settings to restrict or disable cookies. Doing so may affect certain website functionality.

10. Third-Party Service Providers

We may use third-party service providers to support our website and business operations. These may include providers of:

Third-party service providers may have access to personal information only to the extent reasonably necessary to provide services to us.
Some service providers may store or process information outside Canada. Where this occurs, personal information may be subject to the laws of the jurisdiction in which it is stored or processed.

11. Protection of Personal Information

Anchor Inn takes reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, collection, use, disclosure, alteration, loss, or destruction.
Safeguards may include secure systems, access controls, employee practices, confidentiality procedures, and appropriate protections for electronic and physical records.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. We cannot guarantee the absolute security of information transmitted through the Internet.

12. Retention of Personal Information

We retain personal information only for as long as reasonably necessary to:

Client records may be retained for a period determined by applicable legal, professional, and business requirements.

13. Access and Correction

Subject to applicable law, you may request access to personal information that Anchor Inn holds about you and request that inaccurate or incomplete information be corrected.
Requests may be subject to legal, professional, confidentiality, or other applicable restrictions.
In some circumstances, Anchor Inn may be required to retain information even where a request for deletion is made.

14. External Websites

Our website may contain links to third-party websites, resources, social media platforms, or other online services.
Anchor Inn is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any external websites before providing personal information.

15. Privacy and Emergencies

Anchor Inn's website and contact form are not intended to provide emergency services.
If you or someone else is experiencing an immediate emergency or is at risk of serious harm, contact 911 or an appropriate emergency service.
Information provided through the website may not be reviewed immediately and should not be relied upon for urgent assistance.

16. Changes to This Privacy Policy

Anchor Inn may update this Privacy Policy from time to time to reflect changes to our services, business practices, technology, or applicable privacy requirements.
Any updated version will be posted on this page with a revised effective date. We encourage you to review this Privacy Policy periodically.

17. Contact Us

If you have questions about this Privacy Policy, wish to request access to your personal information, or have a privacy-related concern, please contact:
Anchor Inn Rehabilitation & Counselling Centre315 Victoria AveRegina, SK S4N 0P5Canada
Phone: (306) 540-3286Email: moc.liamy%40nnirohcna
Anchor Inn's website identifies its Regina location at 315 Victoria Ave and provides the above telephone number for inquiries.

18. Acceptance of This Privacy Policy

By using the Anchor Inn website or voluntarily providing personal information to us, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of personal information as described above, subject to applicable law.